Your money back
until your tyres are fitted

Short version: cancel any time before your tyres are fitted and you get your money back.

Tyres

• Cancel any time before we fit your tyres and we refund what you paid in full, to the card you paid with.
• If the tyre sells out, or turns out not to suit your car, we call you first. You can swap to another tyre or have your money back in full.
• A special order (a tyre we ordered in for you that we don't list): we refund in full less the supplier's restocking fee, if the supplier charges one. We tell you the amount before you cancel.

Wheels

• We check fitment for your car before you order. If the wheels won't fit your car, we refund you in full.

After fitting

Tyres and wheels that have been fitted and driven on can't be returned because you changed your mind. A fault in the product is covered by the maker's warranty and by the Australian Consumer Law, and our fitting is covered by our 12 months / 20,000 km workmanship warranty. Nothing in this policy limits your rights under the Australian Consumer Law.

How to cancel or claim

Ring the workshop on 0433 950 192 or reply to your booking text with your booking number. There is nothing to send back for a cancellation before fitting. Your bank can take a few business days to show the refund.

Who we are

Vertex Tyre & Auto, 7 Daking Street, North Parramatta NSW 2151. Phone 0433 950 192.